The sun and moon change, and light and shadow flow. The coordinate axis of time and space engraves every step of struggle, and the shutter sound of memory freezes every moment of struggle. On July 19th, Xingrui (Shandong) Environmental Technology Co., Ltd. held the "All for the Happiness of Employees and Customers -2022-2023 Financial Year Summary and Commendation and 2023-2024 Strategic Goal Signing Conference" in the multifunctional hall on the fourth floor of the company. The company's leaders and all employees attended the ceremony, gathered together to witness the honor, share emotions, anchor new goals, and strive for a new future.
At 8:30 in the morning, the annual meeting kicked off, and all employees sang "Sing to the Motherland" in unison, expressing their love for the motherland and continuing to practice the third article of the company's "Twelve Code of Conduct for Employees", "Love the Motherland". Everyone recited the 'Six Essentials of Improvement' together, once again experiencing the power of struggle, humility, introspection, gratitude, altruism, and optimism.
Zhou Liping, Director of the Operations Service Center, took the stage to give a summary of the work for the 2022-2023 fiscal year. She provided a detailed introduction to the company's performance and development in the past fiscal year, objectively summarized the achievements and shortcomings of the company over the past year, and provided detailed and objective analysis. The achievements were inspiring, and the shortcomings identified pointed out the direction for improvement in the future.
The progress and development of the company cannot be separated from the hard work and joint struggle of every employee. Wang Liuliu, the secretary of the company's party branch and director of the Safety and Quality Audit Center, read out the "2022-2023 Financial Year Excellent Commendation Decision" and commended the outstanding teams and individuals who emerged in the 2022-2023 financial year. Among them are managers who lead their teams to achieve excellent results, outstanding employees who stand out or silently dedicate themselves, as well as excellent teams that unite, cooperate, and provide excellent services. They create extraordinary achievements in ordinary positions with a high sense of ownership responsibility, selfless work enthusiasm, and tenacious fighting spirit, and interpret their infinite enthusiasm for work with their practical actions.
Certificates, medals, and prizes are presented one by one, affirming everyone's efforts and achievements, inspiring every Xingrui struggler to move forward courageously.
The company's corporate culture has always advocated and practiced filial piety, guiding and supporting employees to respect their elders. To this end, the company has specially established a "Filial Piety Fund". At the meeting, the list of 26 newly promoted merit awards for the new fiscal year was announced, and merit medals were awarded. It is expected that by the end of the 2023-2024 fiscal year, 84 employees with 10 years of service will receive a monthly filial piety pension of 300 yuan for their parents, and 21 employees with 15 years of service will receive a monthly filial piety pension of 500 yuan for their parents.
The award ceremony came to an end, ushering in the highlight of this annual meeting. The company's chairman, Tian Mingge, gave a mission speech and released the company's strategic goals for the 2023-2024 fiscal year. This important part clarified the overall goals and work ideas of the company for the new fiscal year, and pointed out the direction for the company's next development. Mr. Tian clearly stated in his speech that "everything for the happiness of employees and customers" is the overall business policy of Xingrui. We have established standards for employee happiness and customer happiness ranging from 0 to 100 points, and developed action plans corresponding to each standard.
The standard for a happiness score of 0 for Xingrui employees is that their income has a comparative advantage and they basically meet the material guarantees of clothing, food, housing, transportation, filial piety, education, and medical care. Based on this standard, we plan to carry out six actions; The standard of 20 points for employee happiness is that employees work in the company with peace of mind, comfort, happiness, and a sense of purpose. Based on this standard, we have seven action plans for the new fiscal year; The standard for 50 points of employee happiness is to make employees feel joy in their work, possess craftsmanship spirit, become industry benchmarks, and have 7 action plans; The standard for 100 points of employee happiness is to make employees valuable to others and society, with noble souls. Seven action plans have been formulated, one of which is to further deepen and improve the reading activities for all employees.
The zero point standard for customer happiness at Xingrui is customer satisfaction, with specific requirements of qualified quality, meeting delivery time, no safety accidents, fully meeting customer on-site requirements, a 100% product quality qualification rate, and ensuring the safe and stable operation of the system. To achieve the zero point standard, we have formulated 10 action plans for this fiscal year; The 20 point standard for customer happiness is that the customer is very satisfied and happy. Specific requirements include: shortening the delivery time by 20% compared to peers, increasing the input-output value for customers by more than 20%, setting a civilized benchmark on site, improving travel time, and ensuring that customers have no worries. To achieve the 20 point standard, we have formulated 8 action plans; The 50 point standard is to move customers, help them develop and improve themselves, provide them with value-added services, and there are 6 corresponding action plans; The 100 point standard for customer happiness is customer respect, and the specific requirements are to regulate and lead the development of the industry, so that customers can feel the happiness brought by altruistic management, feel the power of adhering to the values of upward and goodness, improve their mentality, and pursue a higher life mission. There are 7 standard action plans for customer happiness 100 points.
Mr. Tian and the company's executive team signed responsibility agreements for the new fiscal year's goals. At the same time, in order to comprehensively promote the achievement of the new fiscal year's strategic goals, Mr. Tian led the executive team to make a collective oath. All attendees successfully completed the agenda of the meeting while reciting the core values, mission, vision, happiness concept, and peach blossom garden of Xingrui.
Looking back at the past, we have walked for 24 years; Looking ahead to the new journey, the dawn leaps on the horizon. This year, we have seen elegance in the ordinary, reflected style in the hustle and bustle, and engraved shining marks in the mottled time. In the face of a brand new fiscal year, all employees of Xingrui (Shandong) Environmental Technology Co., Ltd. will ride the spring breeze, set sail towards the sun, unite and work together to create a new situation of competition among hundreds of boats and thousands of sails, and play the strong voice of high-quality development for the company's 2023-2024 fiscal year with a high spirit of struggle. With the pen of responsibility and practical work, we will plan a better future!