Quick response and immediate action have always been the customer service concept advocated by our company. The water treatment technology department of the company has been practicing this concept and contributing to winning customers for the company.
With the continuous improvement of the company's comprehensive strength and brand effect, more and more customers are coming to us, including many new customers referred by old customers. Binzhou Yaguang Home Textile Co., Ltd. has its own power plant, which has been in operation for more than ten years. Recently, there have been some problems with the circulating water system, and scaling and corrosion pose a great threat to the safe operation of production. Through the introduction of our old customer, our company's technical department, Mr. Shi, rushed to the customer's site to understand the situation in the first place. Through preliminary communication, he made a diagnosis for the other party's system. Subsequently, through continuous communication, the first party selected our company as a qualified supplier of Yaguang home textile water treatment agents. During the conversation with the other party's water treatment specialist, I learned that I chose our company not only because of our brand and performance, but also because I was moved by our quick response and immediate action style when dealing with our technical department. He revealed a detail that during a technical exchange, he contacted Mr. Shi at around 7 pm and requested to come up with a new plan to send to him. As a result, he received an email from Mr. Shi from the technical department around 1am. Afterwards, he told me that through the employees' work style, he felt that our company is a trustworthy one.
Our customer service philosophy is to respond quickly and take immediate action. If you have any questions, please feel free to contact us and we will help you solve them as soon as possible.
Sciengreen standards, water treatment standards, trust us!